SurgiCare Queue

Current stage: In development · Healthcare workflow.

The challenge

Reception teams need to coordinate walk-ins, fee collection and patients who return after a missed token.

The approach

Clear queue states and a focused reception workspace bring booking, tokens and the daily register together.

Key scope

• Walk-in booking
• Serve, hold and complete states
• Daily fee register
• Patient history workflow

Next steps

Review the main journey, empty states and error recovery on the target platform. Confirm backups, exports and handover requirements against the agreed scope.